A Statement of Intent

I thought it'd be cool to write blog posts about the day to day reality of working in an IT support department but unfortunately my existing on-line presence is too easily identifiable as the real me. I'm a huge coward and I'd really hate to get sacked.

That's one of the joys of the internet: posting anonymously. For all you know I could be a lady hedgehog called Janice.

I know what you're thinking: Why Tuttle? Well, I picked the name Tuttle from a classic episode of MASH. Hawkeye Pierce invents a soldier called Captain Tuttle, and uses his wages to help a local orphanage. When Tuttle gets commended by the Army for all his good work everyone claims to have met Tuttle, leading to ha-ha-hilarious consequences. Honestly though, it really is a classic.

The name also appears in the movie Brazil where an anarchist called Tuttle gets mistaken for a civil servant called Buttle due to an bureaucratic mix-up and suffers horribly as a result.

So, Tuttle seems to be a good name to use anonymously, both as a secret identity and a victim of bureaucracy.

Anyway now I have this blog I'll use it to talk about the political challenges of working in IT and of working in an office environment in general. I'll also be unashamedly getting stuck into the technical details which might make some posts a bit boring for non-geeks but I will try my best to keep it accessible to all.

I really should be clear that I don't consider myself an uber-geek, I have no particular qualifications, and while I'm reasonably intelligent I'm hardly the greatest IT support dude to walk the earth. I'm not a manager, nor am I particularly successful in my field. I am not writing from a position of authority, I'm just trying my best to fix problems, get projects done on time and be helpful, sometimes under difficult circumstances. I just hope that my posts here are thought provoking and that they give the reader a better understanding of what happens in IT.

I will welcome discussion here and I'm happy to be corrected; I'm not always right, as much as I'd like to think that I am.

This is a pretty long mission statement but "developing synergies in emerging markets" just didn't do it for me.

I hope you'll check in regularly.